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Who is tankerwala?

All of us have grown up watching superheroes. We liked them and idolized them at some point in time. Superman and Spiderman have been all time favorites. Not to forget Shaktimaan and Krishh who were popular Indian savior avatars. But did you know Bengaluru has its own superhero? Yes, you read it right.
If you still have not guessed, we are talking about Tankerwala. Call him a superhero or the water genie. He is here to solve all your water worries.

Background

Tankerwala is a mobile application that can be used to book tanker water to be delivered to your doorstep. It is primarily an aggregator platform for water tankers that is aimed at making quality water available with the convenience of a hassle free app or call based booking process. It prides itself of having India’s largest network of water tanker suppliers with a fleet of more than 1000 vehicles that is  capable of delivering over 100 million litres of water per day.

The Problem

600 million of India’s population suffers acute water shortage for their basic needs. The 6 major cities: New Delhi, Kolkata, Mumbai, Chennai, Hyderabad and Bangalore are running short of at least 10,000 million litres of water each day.

The increasing population is forcing cities to expand vertically into concrete jungles. The need for employment and economic growth is leading to large scale industrialization. While urbanization and industrialization cannot be avoided, they lead to contamination and depletion of natural water resources.

Bangalore specifically, faces water scarcity due to inadequate supply of municipal water and dried up borewells. The only respite to the city’s water woes are water tankers. However, this mini industry is highly unorganized. Both suppliers and customers are put through a series of problems such as,

  • Price negotiations
  • Inconsistent demand-supply issues
  • Delayed deliveries and 
  • Interference of middlemen

Water being an everyday necessity, the whole process of ordering a water tanker is a persistent problem for individual house owners as well as residential and commercial complex management groups. On the other hand, water tanker suppliers are agonized by unstable income patterns impacting their livelihood.

The Solution

‘Tankerwala’ by Smartwater Logistics and Services Private Limited is set out to bring together the players of the water tanker industry on an organized platform via its mobile and web application. The vision of the company is to ensure quality water is delivered to every doorstep through a hassle free process.

Tankerwala aims to be the go-to option for all customers for a convenient tanker water order and delivery experience. It is equipped with the latest technology that provides the advantage of,

  • PIN code based fixed pricing system ensuring competitive pricing·        
  • On-demand delivery within 45 minutes, with the option of pre-scheduling water tankers
  •  Real time geo tracking of orders
  • Flexible payment options: debit cards, credit cards, UPI, net-banking and wallets Dedicated wallet is also made available for hassle-free deliveries
  • 24/7 customer support with customer friendly policies 
  • Attractive discounts and referral bonuses

At the same time the suppliers will benefit from

  • User friendly application that can be used by drivers and fleet owners alike
  • Real-time dashboard for seamless fleet management for the supplier
  • Electronic fund transfer to the supplier to avoid any pilferage
  • Ability to fix pricing
  • 24/7 customer support
  • Additional income through referrals and performance bonuses

The Tankerwala app is serviceable for individuals such as homeowners, small businesses, convention centres and restaurants. It is also available for residential apartments, tech parks, shopping malls, hotels and educational institutions.

The team is led by Mr. Shravanth Donthi as the CEO. He carries a rich experience in the water management ecosystem. Dr. Ravi Shankar, a qualified water management expert is the Head of Supply and brings with him an experience of over 40 years. Ms. Moulya Amar, a seasoned IT professional, heads the product team that provides seamless experience to its users. 

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